Attention to detail and strong communication skills are important to me when choosing a mortgage lender. I was so grateful when Dale was assigned to my case. He communicated with me as needed and made sure I was aware of any missing documentation needed to close my home without a snag. As the closing date became closer, I received daily status updates, and once the closing was complete, I even received a call from him to make sure I was happy with my home, the loan process, and to make sure I had no questions. I’ll admit, purchasing a home in Houston, Texas and having the lender be out of state did make me nervous a little, but thanks to Dale and his team, the distance did not seem to make any difference; it seemed like they were right next door. Should I purchase another home in the future, I would have no hesitancy in again calling upon Dale and his team of professionals to help me out!
Tia Graves, Houston TX
You have the most professional and friendly people. I felt like part of a family. You are to be congratulated on your selection, training, and motivation processes. You have delighted this customer.John C.
I always felt I was fully informed in the progress of the loan. Even with a major issues with my taxes putting the loan in limbo, I felt that they would get this loan closed. Vaughn C.